Terms and conditions

These terms apply to every offer and agreement with CV-Refresher. You can save and print them before ordering.

Last updated: 2026-08-06

1. Who we are, and who sells to you

CV-Refresher. Chamber of Commerce 42141838, VAT NL005529957B93.

Questions go to support@cv-refresher.com; we reply within 1 business day.

You buy directly from us. Stripe only handles the payment and is not the seller: the agreement is between you and us, and we account for VAT.

The charge on your bank statement therefore appears under our name.

2. Scope

These terms apply to every offer and agreement between us.

You can read, save and print them before entering into the agreement. They are also attached to your order email, in the version that applied at the time.

3. Offers and prices

All prices include VAT.

Prices may differ per country. The price that applied to your order is stated on your confirmation.

There is no subscription and no automatic renewal. You pay once for what you order.

An obvious pricing error does not bind us.

4. Agreement and payment

The agreement takes effect once your payment is confirmed. Payment is in advance.

No account is created and nothing continues after your purchase.

5. Delivery and credits

Delivery is digital and starts immediately after payment. One credit entitles you to one download, containing your document as .pdf and as .docx; for a CV you can add the plain version to it.

We do not keep your document after delivery: downloading it again is not possible, so save the files yourself. Your credits do remain valid (see below), so you can create and download a new document within that period.

With a bundle you receive credits, redeemed through the personal link in your order email. No account is required.

That link and those credits are valid for 90 days. After that, unused credits expire without refund. The expiry date appears in your order email and on the credits page itself.

Keep that link safe and do not share it: whoever holds it can use the credits.

6. Right of withdrawal

Because we deliver immediately, your right of withdrawal lapses once delivery has started. That only applies if you expressly consented at checkout and acknowledged that you lose the right.

The Right of withdrawal page explains what that means and when you do keep your cooling-off period.

7. Refunds

Alongside your statutory rights we operate our own policy for cases where something goes wrong on our side. See the Refund policy page.

8. What we expect from you

You provide accurate information.

You upload only your own CV, or one you have permission to use.

You do not use the service for unlawful content.

9. What the service is and is not

The tool rewrites and formats information you supply. The output is generated automatically and can contain errors.

To do that, the text you supply is sent to a language model from Anthropic (Claude). By using the tool you agree to this; what else happens with your data is set out in the Privacy statement.

Always check the facts, dates and employers yourself before using the document. You remain responsible for the content of your CV.

We give no guarantee of an interview, of application success, or of a job.

10. Intellectual property

Your own data stays yours, and you may use the delivered document without limit, personally and professionally.

Our name, designs, software and website remain ours. The Rights and usage page sets this out.

11. Liability

Our liability is limited to the amount you paid for the order concerned.

That limit does not apply in cases of intent or wilful recklessness.

Mandatory consumer law continues to apply in full; nothing here detracts from it.

12. Privacy

How we handle your data is set out in the Privacy statement. Because a CV can contain sensitive information, there is a separate page on how CV data is processed.

13. Complaints

Report a complaint within a reasonable time after discovering the problem.

We acknowledge within 1 business day and respond substantively within fourteen days. See the Complaints procedure page.

14. Changes

We may amend these terms. Amendments do not apply retroactively to agreements already concluded: for your order, the version in your order email applies.

15. Governing law

Dutch law applies to these terms.

If you live in another EU country, you retain the protection of the mandatory consumer law of your own country.

This translation is provided for your convenience. The Dutch text is the source version; in case of any discrepancy, it shall prevail. Dutch version

What people say about their new CV

5/5review translated

“It was nice that I could upload my old CV, so I didn't have to type in all the details again. The system took it over well. On top of that, I can adjust the layout completely to my own taste.”

Esther, L
CorporateOctober 2026
5/5review translated

“This tool is perfect! I quickly got my old CV looking new again, received a matching cover letter and practical tips for the conversation with my future boss. Really recommend it.”

Anoniem
Healthcare & Social CareAugust 2026
4/5review translated

“Handy tool if you don't really know where to start. My CV became clearer and the job vacancy analysis gave me some good insights. I also found the salary advice interesting. Sometimes I thought the texts were a bit too formal and I adjusted them myself a bit. But as a basis, this is really a nice tool.”

Jeroen de V.
August 2026
5/5review translated

“The cover letter writer in particular surprised me. I'd always struggled to write a good letter myself. CV-Refresher used my experience and the job vacancy in a really logical way. In the end I was invited for an interview. The whole combination of CV, letter and salary advice makes it really complete.”

Amina El A.
August 2026
5/5review translated

“I was applying for jobs again after a few years and didn't really know what my CV should look like these days. CV-Refresher gave me a clear starting point straight away. The combination with the job posting analysis works well. My CV became much more specific and I ended up getting invited for an interview. Very positive about the whole experience.”

Sophie ten H.
August 2026
4/5review translated

“CV-Refresher helped me present my work experience much better. Some of the phrasing wasn't quite my own style, so I adjusted that. But content-wise the suggestions were strong. I especially found the analysis of my salary position valuable. I would definitely use the tool again for a future job application.”

Daniel P.
August 2026
5/5review translated

“Really handy when you want to apply for a specific job. What I liked most was that the tool didn't just churn out a standard cover letter, but actually looked at my CV and the job listing. That made the letter feel much more personal. The salary report also gave me more confidence during the interview.”

Femke van den B.
August 2026
4/5review translated

“I've recently moved to the Netherlands and wanted to adapt my Polish CV for Dutch employers. CV-Refresher was particularly helpful with the structure and highlighting my relevant experience. The cover letter was also a good starting point. I still had to check some Dutch phrasing, but it saved me a lot of time.”

Piotr K.
August 2026
5/5review translated

“My CV hadn't been updated in a while. CV-Refresher turned it into a much stronger and more modern CV in a short amount of time. I especially liked the link with the job advert. Because of that, the cover letter really matched the role. I also liked that I could set the tone myself with four sliders, for example more formal or a bit more relaxed and warm. Because of that, the final letter really felt like my own story.”

Lisa van D.
August 2026

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